New app seatd - Supporting Hospitality with In-Venue Ordering

A new in-venue food and drinks ordering system with no set-up costs to venues.

By Manchester's Finest | 16 June 2020

Share this story

With the hospitality industry looking towards the ‘new normal’, innovative web-app, seatd, has launched a tech solution to support venues and bolster the industry.

The seatd web-app, which lets customers buy food and drink from their table, will have no upfront setup costs, with a view to helping bars, restaurants, pubs, cafes and venues reopen in a responsible and efficient way.

What’s more, seatd will also support the communities hit hardest by COVID-19, as every customer will be given the option to donate to a local charity, at no extra cost to the venue.

The brainchild of hospitality tech specialists Craig Davies, Matt Gibbs, Stephen Powell and Jack Woodward, the seatd software has been developed over the last three months as a direct response to the government’s social distancing guidelines when venues resume operations.

Thoughtfully crafted with the hospitality industry front and centre, seatd will help provide clear navigation through mandatory safety measures by ensuring guests keep their distance when placing their orders.

To further streamline the process for guests, no app download is required, just the scanning of a simple QR code at the venue.

Through user-friendly design and technology, guests are invited to view digital menus on their phones – complete with food/drinks and dietary requirements.

Key to the hospitality industry’s success going forward will be ensuring guests are kept safe, but at the same time being provided with a choice as to how they spend their time in a venue. That’s why seatd will also allow guests to choose what their experience looks like. Whether they want their food to be served to the table, or collected up from a safe pick-up point, or even whether they’d like to pay in person or on the webapp.

The web-app also features a unique back-of-house system, so businesses can track live orders clearly and efficiently. The seatd admin panel can sit on a tablet or laptop next to POS systems already in place. This coherent structure will ensure a smooth experience for venues and customers.

For more information on seatd, please visit: